WARNING: A vehicle is required for this rental.
Rules and regulations
1. GENERAL CONDITIONS
1.1. 1.1 Customers must agree to the House Rules prior to booking.
1.2 All Clients must comply with the House Rules and any other instructions provided by the owner during their stay.
Compliance with the House Rules of the Holiday Rental Property is mandatory for Clients.
Failure to comply with these rules may result in penalties, such as deductions from the security deposit.
1.3 Clients must inform the owner of any incidents or complaints from neighbours as soon as possible.
1.4. WARNING: A Vehicle is required for this rental, the access to the rental is via a small, narrow and winding road with a steep incline of approximately 600 metres. See the video of the access road: https://youtu.be/W1Fb7zWuPeU.
1.5. All indoor areas are non-smoking.
1.6. No parties or evening events
1.7. Pets: (limited to 1 pet per accommodation) Dogs/Cats are allowed, additional charges apply.
1.8. Accommodation not suitable for people with reduced mobility.
2. DURATION OF STAY
The rental is concluded for a period determined at the time of booking and the Client may not under any circumstances claim any right to remain in the accommodation at the end of the stay.
Whatever the duration of the stay specified at the time of booking, the owner rents the accommodation to the tenant for an arrival from 6 p.m. and a departure at the latest at 10 a.m.
3 . INSURANCES
Insurance: The Client is responsible for all damage caused by him. He must be insured by a holiday insurance contract for these different risks.
4. ARRIVAL / DEPARTURE
Arrival: The client must arrive on the day and at the times indicated. Arrival from 6 p.m. but you can contact us on the day of your arrival before 6 p.m. to know if the apartment is ready.
In case of late or delayed arrival or last minute impediment, the client must inform us.
The entrance can be done independently.
Although we live in the Mas d'Angeline, we are not always available to welcome you, which is why we have set up a digicode and a key box for your convenience. The access codes will be sent to you at the latest on the day of your arrival, but please do not hesitate to contact us by phone if you need any further information.
I will be available by telephone throughout your stay.
Departure: The accommodation must be vacated by 10am on the morning of departure at the latest.
5. TRANSFER AND SUBLETTING
The rental is concluded intuitu personae for the sole benefit of the traveller identified at the head of the reservation. Any transfer of the rental, any total or partial subletting, any provision - even free of charge - are strictly forbidden.
6 . ACCOMMODATION CAPACITY
6.1. The reservation is made for a specific number of persons.
If the number of guests exceeds the agreed number, the owner may refuse to accept additional guests.
6.2. Our written agreement by e-mail must be obtained before guests can be brought in.
Failure to comply with these rules will result in the termination of the rental without refund.
7. INVENTORY OF FIXTURES AND FITTINGS.
7.1 Inventory of fixtures: the acceptance of the reservation and the validation of the General Terms and Conditions of Sale is equivalent to an inventory of fixtures. If the tenant sees a lack of equipment or a malfunction, he is invited to come forward within 24 hours. If no inventory of fixtures is drawn up, the presumption of good condition (article 1731 of the Civil Code) applies: the seasonal tenant is presumed to have received the accommodation in good condition and must return it in the same condition on leaving the premises.
The Client is obliged to use the rented property with due care. The state of cleanliness of the accommodation on the Client's arrival will be noted in the inventory of fixtures. The cleaning of the premises is the responsibility of the holidaymaker during the rental period.
8. PROGRESS OF THE STAY
8.1. The Client shall use the rented accommodation and the furniture and equipment in a peaceful manner and shall be liable for any damage or loss that may occur during the period of rental of which he has exclusive use.
8.2. The Client must avoid any noise that may disturb the neighbours, in particular that emitted by multimedia and other equipment.
8.3. The Client shall maintain the rented accommodation and return it in the same condition as he found it on arrival.
8.4. 8.4. The Client shall have no recourse against the owner in the event of theft or damage to the accommodation and the owner shall not be liable for any vandalism or lost or stolen items on the site.
8.7. The Customer shall not be entitled to object to the inspection of the premises if the owner or his representative so requests, in particular if windows or shutters left open by the Customer have to be closed urgently in his absence or to ascertain any reported damage, or to replace defective appliances. In all cases, the landlord shall give the Customer prior notice by e-mail or SMS if it is necessary to access the accommodation in the Customer's absence.
8.8. The Client undertakes not to modify the premises, the decoration or the layout of the furniture.
8.9. Clients are fully responsible in all circumstances for the safety of their children and for any disturbance caused to the neighbourhood
8.10. The Client may not use the postal address of the holiday home to receive mail or packages.
9. - PARKING:
We have an open car park with an automatic gate where you can park your car for free.
VEHICLES OVER 1.90 METRES IN HEIGHT ARE NOT ALLOWED TO PARK IN THE CAR PARK.
1 VEHICLE PER FLAT.
PARKING LOT 5 IS RESERVED FOR THE OWNER.
Vehicles are parked against the wall, next to each other, leaving enough space for 4 other vehicles. When parking in the car park, please make sure to leave a passage of 3 metres for the car to pass to the neighbouring property.
10. WASTE AND SELECTIVE SORTING
10.1. Clients are required to dispose of their rubbish and recycling waste in the bins provided. Under no circumstances should rubbish be left in a public area or in the communal areas; please do not throw anything in the toilet bowl except toilet paper.
11.1. Whenever the Clients leave the Holiday let, they are required to ensure that all windows and doors are closed and/or locked to maintain the security of the accommodation and to prevent potential damage from rain.
11.2. The supply of water, electricity and heating (air conditioning) is included in the rental price. However, in order to be as environmentally friendly as possible, please turn off the lights when you leave a room, do not leave the water running unnecessarily, and do not leave the doors and windows open for long periods of time when using the heating.
12. WINDOWS AND GARDEN TO SHARE
12.1. Clients must supervise babies and children at all times when using the windows, shared garden, car park, stairs and any other areas of the property (prickly plants in the property)
12.2. 12.2. Attach the blinds to each opening with the small hooks fixed to the outside of the house.
13.1 Non-smoking accommodation, no smoking inside or leaning against open window
13.2 Smoking areas: outside (garden, stairs) Guests must dispose of their cigarette butts and ashes properly in the ashtrays provided and must not throw them on the property or on the public highway.
14.1 Charcoal barbecues are not permitted when the wind speed is above 20km/h and during periods of air pollution and when prohibited by the Prefectural Order. It is absolutely forbidden to light an open fire anywhere on the property and in the surrounding area.
14.2. After using the barbecue (emptying and cleaning the barbecue and the ash catcher, cleaning the grill...), a metal bucket is available for the ashes, which should be disposed of with the remaining household waste. But be careful, you must first make sure that the ashes are cold, otherwise smoke may appear in your bin.
15. BREAKAGE / DAMAGE / THEFT
15.1 Any breakage or damage caused must be reported to the owner as soon as possible. Failure to do so may result in a deduction from the deposit and more (if the deposit was not sufficient to cover the value of the stolen "item(s)").
15.2. Please also note that towels must not leave the property.
15.3. Any theft or disappearance will result in a deduction from the security deposit and more (if the security deposit was not sufficient to cover the value of the stolen "item(s)").
16. CLEANING AND FINAL CLEANING OF THE ACCOMMODATION
The final cleaning fee paid at the time of booking is for the complete cleaning of the accommodation after the departure of the Client.
The Guest must return the accommodation free of excessive dirt and in which the dishes are put away, the rubbish bins must be disposed of in the containers located 100m down the road outside the property.
All used appliances cleaned, coffee maker & filter cleaned, if a barbecue has been used, empty it and clean the grill thoroughly.
Carefully unpack sheets. Put all laundry in a pile (no need to fold).
17. LIST OF EMERGENCY NUMBERS
The following emergency numbers can be used to contact emergency services free of charge 24 hours a day
Police - Gendarmerie 17
Fire brigade 18
Deaf or hard of hearing people 114
European emergency number 112
18. IN CASE OF PROBLEMS
In the event of a breakdown or malfunction, please contact the owner immediately. We will then do our best to remedy the situation. No refunds for repairs or repairs will be made without our agreement. In case of breakage, damage or deterioration, please report it during your stay, even if no damage is apparent. In the event of loss or damage to the accommodation, the amount of the deposit may be reduced by the cost of repair or replacement.
19. UNUSED SERVICES
Any stay that is interrupted or shortened (late arrival, early departure) due to your fault will not give rise to a refund.
20. COMPLIANCE WITH THE REGULATIONS
The owner reserves the right to terminate the occupancy permit and to evict from the Holiday Rental Property any Client or Visitor who refuses to comply with the Internal Regulations or causes a nuisance to neighbours or other Holidaymakers.